Title: Part 1 Communication in work life situations / Viestiminen työelämän tilanteissa
Course: YTO englanti 3 osp, valinnainen 2019-2020

Depending on your field of studies, the work life situations you are likely to come across vary(vaihdella) a lot. Some jobs call for(vaatia) more customer service and social skills; in other jobs you mostly deal with tools and machines. This one online course can't possibly equip you for every situation but it can help you deal with some common situations: Talking on the phone, leaving messages, sending polite emails, talking about your job and workplace to international guests.